In this issue
Business news
Virgin Trains is first train operator to introduce digital Season Tickets
Virgin Trains extends flexible Friday travel into autumn
WWII veterans launch Virgin Trains’ RAF train in North Wales 
Virgin Trains becomes first company in the world to use RCS-based ‘Chat’ messaging service with customers
Virgin Trains Customers set to benefit from new transport partnership in the West Midlands
CRP Corner
Mid Cheshire CRP: Marvellous Days Out on the Mid Cheshire and Calder Valley Lines
North Cheshire CRP: Marking 170th anniversary of Chester railway station
Our first Community Rail Conference!
Virgin Trains is first train operator to introduce digital Season Tickets

We’ve become the first UK train operator to offer our customers digital Season Tickets – moving one step closer to getting rid of orange tickets altogether. The introduction of digital Season Tickets will help us achieve our target of fulfilling 50% of tickets in digital format by April 2019.

 

Available to purchase from our website, it removes the need to buy Season Tickets at the station and allows customers to select the format they prefer – on their mobile device, in their Apple Wallet or print-at-home.

 

This is the latest ticketing initiative we’ve rolled out, following the launch of digital tickets across our route and Apple Wallet for some ticket types. Earlier this year we became the first transport company in the world to sell tickets through Amazon Alexa.

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