In this issue
Business news
Virgin Trains is first train operator to introduce digital Season Tickets
Virgin Trains extends flexible Friday travel into autumn
WWII veterans launch Virgin Trains’ RAF train in North Wales 
Virgin Trains becomes first company in the world to use RCS-based ‘Chat’ messaging service with customers
Virgin Trains Customers set to benefit from new transport partnership in the West Midlands
CRP Corner
Mid Cheshire CRP: Marvellous Days Out on the Mid Cheshire and Calder Valley Lines
North Cheshire CRP: Marking 170th anniversary of Chester railway station
Our first Community Rail Conference!
Virgin Trains becomes first company in the world to use RCS-based ‘Chat’ messaging service with customers

We’ve partnered with Vodafone and OpenMarket to roll out the latest Rich Communications Services (RCS) 'Chat' service for our passengers.

 

RCS is a new mobile industry communications standard, which transforms the way we can communicate with our customers – enabling us to send photos, videos, audio and messages containing easy-to-select buttons to customers. Initially the technology will be used to provide onward journey information to London Euston-bound passengers, providing the latest updates for London Underground services.

 

This investment puts us at the global cutting edge of communications technology, helping us to deliver seamless journeys for our customers.

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