Launching Seatfrog to allow our passengers to upgrade
We’re launching Seatfrog on the East Coast, a brand new app that allows customers to bid to upgrade their seats from Standard to First Class. This is a world first in the rail industry, made possible by our Innovation team. Customers will need to download the app and enter their booking reference, where a couple of hours before they travel they’ll be offered the opportunity to bid for an upgrade to First Class if there are seats available on their service.
|