In this issue
Welcome!
One year on since the direct award
Our customer satisfaction score
HomingPin - an operator first!
Pendolino Coach G Conversion
Wi-Fi
Update: station improvements
OnBoard catering improvements
North Wales timetable improvements
Virgin Trains in the Community
People news
OnBoard catering improvements
 

We have carried out a refresh of our product range onboard The Shop, and we are shortly investing in new onboard catering equipment, such as standard trolleys and crockery.

We have also gone live with a new coffee supplier “Aroma by the Nero Roasting Coffee”. Aroma is the new coffee brand created by Café Nero which will be exclusive to Virgin Trains for six months. There are other exciting changes to the product range, covering toasties, sandwiches and snacks, plus hot and cold drinks. 

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